Reference

Open your d247 privacy choices

Your d247 Privacy Policy puts account data, UPI, Paytm, PhonePe, Google Pay records, cookies and security checks in one clear place, so you can open your account with…

UPI privacy contextCookie controlsSecurity checksData request routes
d247 Open your d247 privacy choices
CONTACT ROUTES

Check privacy contact paths

Privacy questions should reach the right team quickly, so we separate account help from data requests.

Live chat privacy handoff Open chat from your account area and ask for privacy help. We may ask for basic identity checks before discussing personal data, especially when the request touches wallet records or account access.
Email data requests Send written privacy requests to our support email with your account ID, registered mobile number and the request type. We answer from the same support trail so your record stays linked.
Wallet record checks If a UPI, Paytm, PhonePe or Google Pay entry appears unclear, share the transaction reference through support. We compare it with gateway status logs without asking for banking passwords or app PINs.
ACCOUNT CARE

Browse d247 data handling checks

Our privacy work sits across account creation, login security, wallet movement, cookie settings and support history.

Account profile data

We collect account details such as name, mobile number, email, login identifiers and verification status.

Payment status records

Wallet activity may include UPI, Paytm, PhonePe or Google Pay references, payment status, timestamps and account balance movement.

Cookie and device signals

Cookies and device signals help keep you signed in, remember basic preferences and detect unusual access.

Security checks

Login attempts, password resets, IP patterns and verification prompts are used to protect your account.

Retention periods

We keep personal data only for account operation, dispute handling, legal duties and security needs.

Correction requests

If your name, mobile number or email changes, contact support from the account-linked channel.

See your privacy questions answered

The answers below explain how this Privacy Policy applies to your account, wallet records, cookies, security checks and contact choices. They focus on practical actions you can take, including access requests, correction requests and questions about how long we keep personal data.

We collect details needed to create and secure your account, such as name, mobile number, email, login data and verification status. We also keep account activity records connected to wallet movement and support contact.

Yes. We may store payment status, transaction references, timestamps and wallet movement linked to UPI, Paytm, PhonePe or Google Pay. We do not ask for your banking passwords, app PINs or private device passcodes.

Contact support from your registered email or account chat and ask for access to your personal data. We may verify your identity first, then respond through the same account-linked channel for safety.

You can request correction through support after logging in or using your registered contact route. We may ask for proof that the account belongs to you before changing mobile, email or profile details.

Cookies help keep your session active, remember basic preferences and detect unusual sign-in patterns. You can adjust browser settings, but removing cookies may affect login flow, wallet checks or account security prompts.

We keep records while your account is active and for periods needed for disputes, security, payment tracing and legal duties. After that, we delete, anonymise or restrict records under our retention process.

Use account chat for quick privacy routing or send an email with your account ID and request type. For wallet-related privacy questions, include the UPI, Paytm, PhonePe or Google Pay reference.